SERVICES & PACKAGES • CHECKLIST

Scope of Service Checklist

Turn vague support into a documented scope that protects expectations, strengthens communication, and gives your planning team clearer delivery standards.

6 sections

30 items

instant access

CLEAR SCOPE • STRONGER DELIVERY

A practical PDF checklist for wedding planners who want to document the real work behind each service, establish communication and meeting rules, clarify vendor responsibilities, and manage changes before they disrupt delivery.

Use it to strengthen proposals, agreements, onboarding, team handoffs, add-on approvals, and event-week coordination with one clearer definition of what the service includes.

🔓 Get Instant Access

✓ Instant PDF download

✓ Practical items you can tick off

✓ Read on any device, lifetime access

SOUND FAMILIAR?

The service sounds complete, but the boundaries remain open to interpretation

Invisible work is missing from the scope

Research, follow-up, inbox management, confirmations, document updates, and internal coordination may consume hours without appearing in the service description.

Communication expectations keep expanding

Without written response times, office hours, channels, and emergency rules, normal planning access can quietly become constant availability.

Meetings lack a defined purpose

Calls can multiply or run long when the number, length, format, agenda, and rescheduling process have not been established before onboarding.

Changes are completed before they are documented

Small additions can become unpaid obligations when new requests are started without written approval, updated timing, or a record attached to the original agreement.

WHAT'S INSIDE

Inside the checklist, 6 sections and 30 action items

Map the Work

Document visible deliverables and behind-the-scenes administration, separate advice from execution, estimate decision support, and identify work that belongs to another vendor.

Set Communication Rules

Choose realistic response times, define office hours and channels, reserve emergency access for event issues, clarify team ownership, and record decisions consistently.

Define Meetings

Name the purpose of each meeting, establish the number and approximate length, choose virtual options, explain rescheduling, and prepare useful agendas.

Clarify Vendor Work

State which vendors you source, when communication transfers to your team, whether contracts are reviewed, how disputes are handled, and which decisions remain with the client.

Control Changes

Create a path for new requests, price out-of-scope work before starting, document approval, adjust the timeline, and connect every add-on to the original agreement.

Confirm Before Delivery

Review the scope during onboarding and before event week, share a concise team summary, keep it accessible during coordination, and improve future wording with feedback.

Define the service before delivery begins

Get instant access to a structured checklist for documenting workload, communication, meetings, vendor responsibilities, scope changes, and final team handoffs.

🔓 Get Instant Access

Educational content only. This checklist does not replace contracts drafted or reviewed by a qualified legal professional for your jurisdiction and business.

At a glance

Format Printable checklist (PDF)	Access Instant download after checkout
Compatibility Phone, tablet, laptop — any device	Ownership Yours to keep, lifetime access
Refunds Refunds are handled under the store's Refund Policy (30 days); digital-product eligibility may depend on whether the file has been accessed or downloaded.	Best for Proposals, onboarding, agreements, team briefs, and service reviews

HERE'S EVERYTHING YOU GET

Everything inside — yours

Scope of Service Checklist

The complete six-section checklist with thirty practical scope-definition items.

Included

Complete workload mapping

Capture client-facing deliverables, administrative work, advice, execution, research, updates, and decision support.

Included

Communication and meeting rules

Define response times, office hours, channels, emergency access, team ownership, meeting limits, formats, and agendas.

Included

Vendor responsibility review

Clarify sourcing, recommendations, communication handoffs, contract review, disputes, and final client decisions.

Included

Scope-change process

Set a repeatable system for requests, quotations, written approvals, add-ons, timeline changes, and agreement records.

Included

Delivery confirmation workflow

Review scope at onboarding and event week, prepare team summaries, keep documents accessible, and refine future wording.

Included

Instant digital access

Download the PDF after checkout and revisit it whenever services, contracts, team roles, or delivery processes change.

Included

Turn support into a clear scope Instant digital delivery

Lifetime access

Download now

BEFORE YOU BUY

Questions, answered

How do I receive the Scope of Service Checklist? +

After checkout, you receive instant access to the downloadable PDF. Save it to your device or print a copy and work through the items at your own pace.

Can I use the checklist on my phone or tablet? +

Yes. The PDF can be opened on a phone, tablet, laptop, or desktop using a standard PDF reader.

What is the refund policy for this digital checklist? +

Refunds are handled under the store's Refund Policy (30 days); digital-product eligibility may depend on whether the file has been accessed or downloaded.

Can I use this to improve my wedding-planning contract? +

You can use the checklist to identify topics that may need clearer wording in proposals, service descriptions, onboarding documents, and agreements. Final contract language should be reviewed by a qualified legal professional for your business and jurisdiction.

Does the checklist cover communication and meeting boundaries? +

Yes. It covers response times, office hours, preferred channels, emergency access, team responsibilities, decision records, meeting purposes, approximate lengths, virtual options, rescheduling, and agendas.

Will this help my team manage out-of-scope requests? +

Yes. The checklist helps you create a consistent process for receiving new requests, pricing additional work before it begins, documenting approval, updating timelines, and keeping changes connected to the original agreement.

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	5-20 Business days
Canada, Europe	5-20 Business days
Australia, New Zealand	5-20 Business days
Central & South America	5-20 Business days
Asia	5-20 Business days
Africa	5-20 Business days

*This doesn’t include our 1-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside of our control (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside of our control.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message at support@sellvia.com

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Scope of Service Checklist

Scope of Service Checklist

The service sounds complete, but the boundaries remain open to interpretation

Invisible work is missing from the scope

Communication expectations keep expanding

Meetings lack a defined purpose

Changes are completed before they are documented

Inside the checklist, 6 sections and 30 action items

Map the Work

Set Communication Rules

Define Meetings

Clarify Vendor Work

Control Changes

Confirm Before Delivery

Define the service before delivery begins

At a glance

Everything inside — yours

Scope of Service Checklist

Complete workload mapping

Communication and meeting rules

Vendor responsibility review

Scope-change process

Delivery confirmation workflow

Instant digital access

Questions, answered

Shipping

Do you ship worldwide?

What about customs?

How long does shipping take?

Do you provide tracking information?

My tracking says “no information available at the moment”.

Will my items be sent in one package?

Returns

Order cancellation

Refunds

Exchanges

Refunds, returns, and exchanges

Can't find the desired product, or have any questions?

Reviews

Any questions about ecommerce?

Shopping cart

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